PRIVACY POLICY
Rawlingson Lane Publicity. Company Registration Number: 02161921
Our head office address is 4 Fordbrook Business Centre, Marlborough Road, Pewsey, Wiltshire, SN9 5NU
We are committed to protecting your privacy and keeping your personal information secure. Please read this Privacy Policy carefully so that you understand what information we collect, how we use it, your rights and the steps we take to protect your privacy.
Controllers of Information
Any personal information gathered is controlled by Rawlingson Lane Publicity Ltd, 4 Fordbrook Business Centre, Marlborough Road, Pewsey, Wiltshire, SN9 5NU.
We aim to process personal information fairly, lawfully and transparently, and to provide you with sufficient information so that you understand how we use your data.
If you have any questions about how we handle your personal information or believe we could improve our privacy information, please contact us by telephone on 01672 564099 during normal office hours or by email office@rawlingsonlane.co.uk.
What information do we collect and how do we use it?
We may collect and use your company name, name, address, telephone number, email address and any information relevant to your enquiry.
We may collect personal information when you contact us by telephone, email, or post, through our website or via our social media channels.
If you visit our website, we may also collect information such as your IP address and information about how you use our website, including which pages you visit. We may also record which emails or mailings you respond to.
We use this information to:
● Respond to your enquiry;
● Provide and administer our services;
● Manage our relationship with you;
● Maintain business records;
● Keep you informed about relevant Rawlingson Lane services, news and information where we have a lawful basis to do so. You can unsubscribe from marketing communications at any time.
We also use cookies or similar technology on our website to help it function properly, improve your browsing experience and understand how visitors use our website. Where required, we will ask for your consent before placing non-essential cookies on your device.
Legal basis for processing your data
We process your personal information only where we have a lawful basis to do so. This may include:
● fulfilling our contractual obligations when you use our services;
● pursuing our legitimate interests as a commercial organisation, including managing our business and promoting our products and services;
● complying with legal obligations; or
● where you have consented to us using your personal information for a specific purpose
What do we do with the information we collect?
We may share your personal information with trusted third parties where necessary to respond to your enquiry, to optimise our services, support the operation of our business or comply with our legal obligations. This may include IT and hosting providers; email marketing platforms; consultants or suppliers working on our projects; legal or regulatory providers where required.
These organisations will only process your personal information on our behalf where necessary and are required to keep it secure and use it only for the purposes for which it has been shared.
We do not sell, rent or trade personal information with other organisations for their own marketing purposes.
International Transfers
Some of the service providers we use may process or store personal information outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place in accordance with UK data protection law, and further information can be provided on request by contacting us at office@rawlingsonlane.co.uk.
Your rights
You have the right to:
● Request access to the personal information we hold about you;
● Ask us to correct inaccurate or incomplete personal information;
● Request the deletion or restriction of your personal information in certain circumstances;
● Request the transfer of personal information you have provided to us in certain circumstances;
● Object to the processing of your personal information where we rely on our legitimate interests, including for direct marketing;
● Withdraw your consent where processing is based on your consent; and
● Ask questions about how we process your personal information.
To exercise any of these rights, please contact us by email office@rawlingsonlane.co.uk
Making a Complaint
If you have any concerns about how we collect, use or protect your personal information, please contact us first using the details provided in this Privacy Policy.
To submit a complaint, please email office@rawlingsonlane.co.uk and include:
· Your name and contact details
· Details of your concern or complaint
· Any relevant dates or correspondence; and
· The outcome you are seeking where applicable
We will acknowledge receipt of your complaint within 30 days, investigate your concerns without undue delay and let you know the outcome.
If you remain dissatisfied after we have responded, you have the right to complain to the Information Commissioner's Office (ICO). Further information is available at www.ico.org.uk.
Subject Access Requests
You have the right to request a copy of the personal information we hold about you.
Please send your request to office@rawlingsonlane.co.uk, providing as much detail as possible about the information you require. We may ask you to provide proof of your identity before responding.
We will respond to your request without undue delay and normally within one month of receiving it.
Security
We are committed to ensuring that your personal information is protected. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and organisational measures to safeguard the information we collect.
Although we take reasonable steps to protect your personal information, no method of transmitting information over the internet is completely secure and we cannot guarantee its absolute security.
Data Retention
We retain personal information only for as long as necessary, taking into account the purpose for which it was collected. When deciding how long information should be kept, we consider the nature of the information, the purpose for which it is used, our relationship with you and any applicable legal, regulatory or business requirements.
When personal information is no longer required, it will be securely deleted or anonymised.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or data protection requirements. Any updates will be published on this page.
Last reviewed: July 2026